Shipping & Delivery
All orders placed before 1:00 PM (CEST) will be despatched the same day:
Italy: DHL Express (1-2 Working days)
Italy: GLS Express (1-3 Working days)
Europe: DHL Express (1-2 Working days)
Rest of the world: (2-4 Working days)
Unfortunately, we have no control over charges in other extra EU countries, and cannot tell you what the cost might be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order.
If your order has not been dispatched, you can contact our Customer Service by email, live chat or phone and ask to cancel or modify it. If the order has already been picked up by the courier, we'll be able to adjust the delivery address but we won't be able to cancel it. Please contact us in any case, we are here to help!
We have a 14-days return policy, which means you have 14 days after receiving your item to request a return. Please note we do not offer free return. To be eligible for a return, your item must be in the same condition that you received it, unworn, with tags and in its original packaging. Import fees for orders outside EU will be deducted.
Unfortunately, we have no control over charges in other extra EU countries, and cannot tell you what the cost might be, as customs policies and import duties vary widely from country to country. Custom expenses will be deducted from the refund.
Some coupon codes are valid only on a selection of full price items; some products may be excluded, alongside with items already on sale. You will find any eventual exclusion within the promotion you've received
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Yes, we are licensed stockists for all of our brands. Our products are 100% authentic. Vrnts is an international online and physic store that sells goods worldwide since 2012.
You can contact us through our contact page! We will be happy to assist you.